Tuesday, March 23, 2010

A recent testimonial

A gracious testimonial from one of our recent web design clients;

"I love my site - 2 people in the last week have used the same word to describe it: "Stunning!"--Jann Placentia, Piacenza Design

Thursday, March 18, 2010

What makes us different

One of the things that sets Bizango apart from other web design companies (aside from our amazing work and magnetic personalities) is our relationship with our clients even after site launch. Really, our relationship is only just beginning once we get our client’s beautiful new site up and live. Having our clients use our easy update tools, our hosted content management system, keeps us connected with them in a way that other web providers often aren’t. Because we provide an ongoing service to our clients, we are motivated to nurture our relationships, and to keep our clients happy.

Friday, March 12, 2010

Showing Appreciation

People want to be appreciated. We want acknowledgment of a job well done.

I once had a co-worker who said he didn’t feel like he needed to be told that he was doing well at his job. My first reaction was 1. that’s not true, he’s lying to himself, and 2. there must be something wrong with me for needing that validation. I suppose he felt so confident in himself and in the job that he was doing that he didn’t feel he needed to hear it from the boss. And it was true, he was excellent at what he did. Less than 6 months later, my co-worker left the job because he was dissatisfied.

Now, I’m not saying that the reason why my co-worker left was because no one told him he was doing a good job (even though he said he didn’t need to hear this), because I think the issue was far more complicated. But what if that was a factor in his overall dissatisfaction? What if he had been told that he was doing excellent work and had been made to feel he was an invaluable asset to the organization? Would that have made him more likely to stay?

Pushing to work harder, to be more productive, often with less, can burnout even the most competent and hardworking. We need to feel rewarded for the work we do. Money usually works quite well. But if there’s no budget for raises or big fat bonuses, words of thanks can go a long way and it doesn’t cost a dime. And when our employer has the personality of a Dilbert cartoon, or if we’re self-employed, we depend on our co-workers and customers for appreciation and recognition of our work. Appreciation can come in the form of referrals, testimonials, links, coffee and bagels, or a simple expression of praise; its what keeps the fire burning to work harder and better.

Monday, March 1, 2010

Extreme Web Design

I'm strapped in -- all alone on this tiny plane. There's an empty seat in front of me. Looking out the window I can see the pilot standing on the rocky riverbank. He grabs the propellor, gives it a spin.

Old school.

But it only takes one spin and the engine roars to life.

Now I can feel the power of the Piper Super Cub beneath me. The wind is picking up. The pilot's running around the wing. Coming toward me. Making for the open hatch. Hurry up, man! This plane wants to be in the sky.

My pilot is one of Alaska's most famous bush pilots. He's also my client -- and today, that makes him the boss.

I'm in amazingly good hands. So why am I terrified? It's irrational. I gaze longingly down at the ground. Can I still change my mind?

The pilot dives in through the hatch and straps himself into the seat in front of me. He snaps on his seatbelt. Grabs the throttle. My heart's in my mouth. And we are leaping forward, bumping over rocks, hurtling straight toward the river.

But we never come close to that water. This little plane wants to fly. I can feel the super cub growling YIPPEE YIPPEE YIPPEE beneath me. Two big bounces and we're leaping into the sky. The river is gleaming below.

The super cub is built like a bicycle. It sounds like a lawnmower. But it eats air!

We cruise up the canyon. Treetops whisper away beneath us. Massive mountains rise on both sides. My heart is pounding. All of a sudden my pilot grabs the throttle and banks us left -- toward a 10,000 foot-high wall of sheer rock.

A turn like that in 360 degrees of space -- with the mountains leaping up on my left and the stormclouds gathering away to my right -- it would squeeze a "YEEHA" out of anyone. It does me. And down inside a part of me is wondering... "Am I gonna die today -- for web design???"


We are lucky to have all the amazing clients we do. I get paid for this?

Can't say more about the Alaskan experience yet, because their site is still being written, designed and programmed. But once it launches it'll be obvious why I love this job.

Follow our new Bizango page on facebook to be notified of the epic Alaska project launch. We'll reveal the name and location of this remote adventure lodge -- and of the family who had the grace and generosity to fly me in so we could build them a website that would help them tell their story.